Human talent management in nursing during the COVID-19 health emergency in a public hospital in Lima Provinces
DOI:
https://doi.org/10.20453/renh.v17i.2024.6121Keywords:
health management, human resources, nursing, COVID-19Abstract
Objective: To analyze the perception of human talent management in nursing during the COVID-19 health emergency in a public hospital in Lima Provinces.
Materials and methods: This is a qualitative, basic research study, approached from a phenomenological-hermeneutic perspective, based on the experiences of the interviewees. The data collection technique used was interviews, with a structured interview guide containing open-ended questions. The sample consisted of ten participants, selected due to data saturation. The results were obtained through content analysis using data triangulation. Results: The COVID-19 health emergency highlighted the inadequate management by hospital executives and department heads in public hospitals, revealing biased treatment of nurses, poor interpersonal relationships, uncertainty due to a shortage of nursing staff to meet the high demand of patients, as well as inadequate infrastructure, and poor condition of equipment necessary to treat and combat a highly infectious virus that could result in death. Conclusions: It is recommended to conduct further studies that contribute to strengthening organization, coordination, management, and leadership for preparedness and response to potential pandemic crises, involving executives and department heads, particularly in the nursing department.
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