Gamifying Sustainability: Incorporating a gamification approach for more responsible decision-making
DOI:
https://doi.org/10.20453/ah.v69iSupl.1.7755Keywords:
Attitude-behavior gap, Gamification, Innovation, Online Travel Agencies (OTAs), Sustainable tourismAbstract
In response to the growing need for more responsible decision-making in the tourism sector by consumers and the persistent "attitude-behavior gap," this article presents the development of an innovative project designed to include gamification as part of the online flight booking experience with a sustainability approach. Through the application of a structured gamification approach, based on psychological motivators, the solution integrates mechanics and components to motivate users to make responsible decisions, transforming a transactional process into an engaging and meaningful experience.
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